Last updated: 15 March 2026
HowdyPixel ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our website (howdypixel.com), use our Services, or otherwise interact with us. We act as the Data Controller for the personal data described in this policy. This policy is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
HowdyPixel is operated by Charlie. For data protection enquiries, contact: info@howdypixel.com.
We may collect and process the following personal data:
Information you provide directly: Name, email address, phone number, business name, and any other details submitted via our contact forms, WhatsApp, email, or phone conversations. Project-related content, images, and files you provide.
Information collected automatically: IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and other analytical data. Cookie data as described in our Cookie Policy.
Information from third parties: Data from third-party services where you have given consent, such as Google Analytics or hosting providers.
We use your personal data for the following purposes:
(a) To provide and deliver our Services, including website design, hosting, email setup, and related work.
(b) To communicate with you about your Project, respond to enquiries, and provide support.
(c) To send you information about our Services where you have given consent or where we have a legitimate interest.
(d) To improve our website and Services through analytics and usage data.
(e) To comply with legal obligations and protect our rights.
We process your personal data under the following lawful bases: (a) Contract: processing necessary for the performance of a contract with you or to take steps at your request before entering a contract; (b) Legitimate Interest: processing necessary for our legitimate business interests, such as improving our Services, marketing, and fraud prevention, where these interests do not override your rights; (c) Consent: where you have given specific consent for a particular processing activity; (d) Legal Obligation: processing necessary to comply with a legal obligation.
We do not sell your personal data. We may share your data with: (a) hosting providers and server infrastructure partners for the purpose of delivering our Services; (b) third-party service providers configured as part of your Project (e.g., Microsoft 365, Google Workspace, Stripe) — these are subject to their own privacy policies; (c) analytics providers (e.g., Google Analytics) in anonymised or aggregated form; (d) law enforcement or regulatory bodies where required by law.
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Project data and client records are retained for a minimum of 6 years after the end of the business relationship. You may request deletion of your data at any time, subject to our legal and contractual obligations.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes SSL encryption on our website, secure server infrastructure, access controls, and regular backups. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Under UK GDPR, you have the following rights:
(a) Right of Access: request a copy of the personal data we hold about you.
(b) Right to Rectification: request correction of inaccurate or incomplete data.
(c) Right to Erasure: request deletion of your data where there is no compelling reason for continued processing.
(d) Right to Restrict Processing: request limitation of processing in certain circumstances.
(e) Right to Data Portability: request transfer of your data in a structured, commonly used format.
(f) Right to Object: object to processing based on legitimate interests or direct marketing.
(g) Right to Withdraw Consent: where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, contact info@howdypixel.com. We will respond within 30 days.
Our use of cookies is detailed in our Cookie Policy.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of our website or Services constitutes acceptance of the revised policy.
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
For any privacy-related questions, contact us at info@howdypixel.com.